Monday, August 31, 2009

Flying Tents and Falling Gondolas

The sale has begun. We have gotten through the first weekend and it was super. Saturday was pretty uneventful it seemed. Maybe the first day I have high expectations of chaos? Anyway, the sales numbers were good at the end of the day, so that part worked. With about 15 staff members including all the Sales Reps, we covered everything easily. Sunday got a little more hairy. I had a number of reps and an in house employee that needed to leave early and so, of coarse, the afternoon was quite busy. Still smooth- but busy. On top of that we had a small gondola we recently installed fall down in the middle of the sales floor with a pretty impressive crash (you can see it in front of the large Mammoth gondola in the photo above). Then the tent in the parking lot took a little stint as a para sail and ended up on Gilman Street. Becky saved it from an untimely end with her lightning reflexes. She was out the door and on it before anyone else even realized it had happened! In the end I was a bit frazzled but psyched. It was super fun day.
It is always great this time of year. The regulars come by to say "Hi". Many don't even need to pick anything up. They just want to come by. It's a bit like a reunion of old friends. To you folks, I think, it means that ski season is upon us soon and it's time to start thinking about it. And it's not just the hard cores. It is always fun to work with all the customers right now. We are selling them toys after all, but this time of year there is a certain anticipation and excitement. You can see it in their eyes and hear it in their voices. It's palpable. Even though they will not use their new toys for a few months, they are really excited about the thought of it. This feeling is contagious so it gets us all excited too. That is when the shop is most fun for us too- when the customers are psyched and we can help stoke the fire.
What a great job I have! Even so, after a week of being pretty hard at it, it was nice to get a day off today. Tomorrow we are back in to organize and get ready to do it again!

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